Shipping Policy

Last Updated: September 17, 2026

At Smart Choice Store, we work to process and deliver your orders as quickly and reliably as possible.

1. Order Processing

Orders are generally processed within 1–2 business days after payment is successfully confirmed.

Orders are not normally processed on weekends or public holidays. Processing times may be longer during holidays, sales, or periods of high order volume.

2. Shipping Times

After your order has been processed and shipped, delivery times may vary depending on your location and the shipping carrier.

Estimated delivery times will be provided where available and should be considered estimates rather than guaranteed delivery dates.

3. Shipping Costs

Shipping charges, if applicable, will be displayed during checkout before you complete your purchase.

Any applicable shipping fees are the responsibility of the customer unless otherwise stated.

4. Tracking Information

When tracking is available, a tracking number may be provided after your order has been shipped.

Please allow some time for tracking information to become active in the carrier's system.

5. Delays

Delivery times may be affected by circumstances outside our control, including:

• Shipping carrier delays

• Weather conditions

• Holidays

• Customs processing

• Incorrect or incomplete shipping information

• Other unforeseen circumstances

We appreciate your patience if a delivery is delayed.

6. Incorrect Shipping Information

Customers are responsible for providing accurate shipping information at checkout.

If an order cannot be delivered because an incorrect or incomplete address was provided, additional shipping charges may apply for reshipment.

7. Lost or Damaged Packages

If your package appears to be lost or arrives damaged, please contact us as soon as possible with your order number and relevant details.

We will work with the shipping carrier to investigate the issue and determine the appropriate solution.

8. Customs and Import Fees

For international orders, customs duties, taxes, or other import charges may apply depending on the destination country.

Any such charges are the responsibility of the customer unless otherwise stated at checkout.

9. Contact Us

If you have questions about your order or shipping, please contact Smart Choice Store using the contact information provided on our website.

Please include your order number so we can assist you more efficiently.

Smart Choice Store reserves the right to update this Shipping Policy when necessary.